Privacy Policy
Last updated: January 2025
1. Data Collection
We collect information you provide directly during bookings: name, email, phone, payment information. We also collect browsing data via cookies to improve your experience.
2. Use of Data
Your data is used to: process your bookings, send confirmations and updates, contact you if necessary, improve our services, and with your consent, send promotional offers.
3. Data Protection
We implement technical and organizational security measures to protect your data against unauthorized access, modification, disclosure, or destruction. Payments are processed via secure PCI-DSS certified platforms.
4. Data Sharing
Your data may be shared with our partners (hotels, guides, carriers) only as part of providing our services. We never sell your data to third parties for marketing purposes.
5. Cookies
We use essential cookies for site functionality, analytical cookies to understand site usage, and personalization cookies to improve your experience. You can manage your preferences via our cookie banner.
6. Your Rights
Under GDPR, you have the right to access your data, rectify it, delete it, limit processing, object to processing, and data portability. Contact us to exercise these rights.
7. Data Retention
Your data is kept for as long as necessary to provide our services and legal obligations (typically 5 years for accounting data). You can request deletion of your data at any time.
8. DPO Contact
For any questions regarding your personal data, contact our Data Protection Officer at privacy@tatatourdjibouti.com or by mail to our postal address.
Privacy Policy
Last updated: January 2025
We take your privacy seriously. This policy explains how we collect, use, and protect your information.